By and between :
PT Growia Online Education, which is registered and incorporated in Indonesia, at Cohive 101 Mega Kuningan, Lt 8 No 19, Jalan Mega Kuningan Barat, DKI Jakarta (hereinafter referred to as "Growia")
And
Client is an individual or person acting on behalf of a legal entity signing the Training Agreement below (hereinafter referred to as the "Client");
Growia and the Client hereinafter referred to as the "Parties".
The Training Agreement between Growia and the Client is hereinafter referred to as the “Agreement”
The Parties first explain as follows:
I. Growia is a company that provides a platform in the field of Educational Technology learning, by providing online education in the form of digital creative professional courses.
II. Growia offers several courses which are listed on the website https://growia.education/ ("Training") to Clients.
III. Growia will provide training to the Client, where the Client first agrees to the terms and conditions set out in this Agreement.
That based on the description above, the Parties have agreed to enter into an Agreement with the following terms and conditions:
Growia will provide online training to Clients in the field of Data Analyst and others and this training will last for 6 (six) Months.
1. The Client is required to pay the Training Fee to Growia and provide proof of payment to Growia.
2. The fee mentioned in this Agreement, including any discount applied at Growia's discretion, may be paid either in full or in installments as arranged through a third party. Installment services will be provided by a third party, and the terms and conditions agreed upon between the student and the third party will apply. Growia acts as a service provider and holds no obligation to refund the third party if the student fails to complete the course due to personal reasons.
3. For installment payments to Growia, students are required to make a minimum payment equivalent to one month’s installment according to the course price agreed upon with Growia’s consultant, with a maximum installment period of six payments.
4. If the payment method is partial or in installments, the student is required to settle the remaining balance in accordance with the agreement made with Growia’s consultant.
5. In the event that a student paying in installments withdraws from the course for personal reasons, the student remains obligated to pay any outstanding installments to Growia. For students who have made full payment either in cash or through a third party, Growia is not obligated to issue a refund to the student or the third party.
6. Growia will issue an invoice to the registered email address, detailing the outstanding payment amount and the payment deadline. If payment is not received by the specified deadline, Growia reserves the right to send reminders via email, WhatsApp messages, or phone calls.
7. In the event that a student is late in making installment payments, Growia reserves the right to deactivate access to the learning platform, which can be reactivated once the payment is made.
8. If a student defaults on payments for more than 1 month, access will be permanently deactivated, and Growia retains the right to fully collect the remaining installments.
9. The Payment Procedures for the Training as referred to in Article 2 shall be further regulated in the Appendix, which constitutes an integral part of this Agreement.
1. Clients must meet the conditions mentioned below to get a Money Back Guarantee:
a. The Client must have fully paid the Training Fee
b. Client is at least 18 (eighteen years) old.
c. Clients must be fluent in Indonesian both orally and in writing
d. The client is an Indonesian citizen, and/or is legally permitted to work in Indonesia.
2. Growia will provide a full money back guarantee for the Fees paid by the Client excluding taxes, additional fees in the form of fines, and fees after deductions or discounts if any provided that the Client does not receive a training offer from any party and the Client has successfully completed the Training and submit all tasks and obligations through the online platform within the deadline determined by Growia to Clients in the training process, namely 6 Months with an assessment of not less than 80 for each task in the training process and not less than 80 for the final assignment.
3. Clients are required to follow the Career Center process in accordance with the following conditions:
a. The client has completed all assignments given by the Career Center on time within 3 months, after the training is completed;
b. Attend and participate in private sessions and meetings scheduled by the Career Center;
c. The client is required to submit 300 job applications on the job search site within 60 days after the completion of the training;
d. The client has submitted all requirements on the job search site within three 3 working days or not past the deadline;
e. The client must be present at the job interview test, if the client is not present at an interview call, Growia has the right to refuse the client's interview call for another job recruitment;
f. Clients are required to submit recruitment requirements within the timeframe determined by the Career Center;
g. The client is required to carry out the entire range of activities specified by the Career Center in actively seeking employment for qualified employment within six 6 months after completion of the training;
h. Client must respond to communications from the Careers Center, including but not limited to responding to all communications from the Careers Center and Growia partners within three to 3 business days of each hiring;
i. Clients are required to share interview results, application status and job offers daily with Career Center via website, email or other forms of communication.
1. Growia is not obligated to return the training fee to the Client if one of the terms of this Agreement is not complied with;
2. Growia will not refund training fees to Clients in the following circumstances:
a. The Client has not successfully completed the Training;
b. The Client has not made maximum efforts to obtain a Qualifying Job Offer;
c. The Client knowingly rejects Job Offers from Qualified Employers.
d. Clients who are rejected because they have misbehaved, or have violated other Clients;
e. The client commits a fraud or breach of the terms with the aim of a money back guarantee.
3. If the Client has met the requirements to get a Money Back Guarantee, the Client must send the required files to the office address and/or send to the office email hello@growia.education by including the following:
a. Client's full name and contact information (address, telephone number, email address);
b. Declare that the Client has successfully completed the Training; meet all job search requirements and other necessary requirements and comply with all terms and conditions set out in this Agreement;
c. Certify that the Client has received a Job Offer but did not meet the requirements within 6 (six) months, from the date when the Client successfully completes the Growia Training. Accordingly, the Client is entitled to a full refund of fees, as applicable, in accordance with the terms and conditions of this Agreement.
4. The term for a money back guarantee claim is as long as 3 month;
5. Growia will review refunds upon requests for Fees and may seek further information or verification related to the Client, which must be provided by the Client within 5 (five) working days of Growia's request. If Growia believes that the Client's request is genuine and the Client has fulfilled all the criteria mentioned in the clause in the article above in this Agreement, within one 30 (thirty) days Growia will fully refund the training fee to the Client.
1. The Client is obliged to provide Growia full compensation against expenses for any direct or indirect losses, reputation, interest, fines and other reasonable expenses suffered or incurred by Growia and/or partners, arising from the breach of this Agreement by the Client or arising from other breaches of contract between the Parties and from the actions or omissions of the Client that violate this agreement and or the provisions of the applicable Law;
2. This clause will survive the termination of this Agreement.
In no event shall a Party be responsible for any failure or delay in the performance of its obligations in this Agreement if such failure or delay is caused by a Force Majeure event
Force Majeure” can be defined as any event without the fault or negligence of a Party which occurs beyond the reasonable control of such Party, where such Party could not have reasonably prevented or overcome it, including but not limited to natural disasters, war (whether declared or not), invasion, armed conflicts, riots, demonstrations, revolution or coup d'etat, acts
of terror, sabotage or damage caused by criminal act, nuclear explosions, radioactive or chemical contamination or radiation ionization, wave pressure caused by aircraft or other levitating objects with sonic speed or above, power failure, system failure, or failure of any third party’s network, or any change of government regulations or policy which may materially affect the capacity of a Party or the Parties to perform its obligations under this Agreement.
In the event that a Party could not fulfill its obligations under this Agreement due to a Force Majeure Event, such Party shall notify in writing the other Party within 7 (seven) calendar days of the occurrence of the Force Majeure Event, together with the supporting evidence. Any negligence to provide such written notification will result in the non-recognition of the occurrence of a Force Majeure Event by the other Party.
All disputes and differences of opinion arising in the implementation of this Agreement will be resolved by the Parties by deliberation to reach a consensus. If a settlement by deliberation is not reached, then the next settlement will be carried out through the South Jakarta District Court.
1. The Parties hereby declare that they have read, understood and understood the contents of this agreement;
2. The Client has no right to transfer his rights and obligations in this Agreement to any Third Party;
3. Growia may transfer all or part of its rights and obligations to one or more Growia Associates or Authorized Persons.
1. This agreement is subject to the laws and regulations of the Republic of Indonesia;
2. Other matters which have not been regulated and/or have not been adequately regulated under this Agreement, over time will be updated accordingly;
3. This Agreement is made in Indonesian, if translated into English or other foreign languages, in the event of a difference in interpretation, the Indonesian version of the Agreement will apply;
4. This agreement applies and binds the Parties since the Client makes Payments to Growia.
Provisions for the use of personal data and privacy policies are regulated in the "terms of use" and Privacy Policy "privacy policy" sections.
This agreement was last updated on the 9th of December 2024
